FAQ's
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For you
The Vets to You team see all types of animals. From dogs and cats to exotic animals such as small mammals (eg rabbits, chinchillas, guinea pigs, among others), reptiles, birds, Vietnamese pigs, dwarf goats, among others.
We accept several forms of payment, such as payment by ATM, MBWay and cash.
Yes, we work and accept various types of insurance for pets.
- ACP
- Vetecare
- Animadomus
We do not have a home emergency service, as these are medical situations that require demanding medical care in terms of teamwork, material, complementary means of diagnosis and sometimes hospitalization in intensive care. In this way, we collaborate with several Veterinary Hospital Centers, where we refer our patients in emergency situations.
In the case of emergency situations involving exotic animals, Dr Catarina Dias, along with partner hospitals, can provide medical assistance in order to stabilise the patient.
The health and safety of our mutual clients and our teams is always a top priority. In light of the developments around the new coronavirus, COVID-19, we are sharing the guidelines below with our clients, and we would like to make you aware. If you have any questions or concerns, please reach out to your reception
To limit the spread of the new coronavirus, please follow these guidelines when our veterinarians visit your home. Thank you for your understanding and cooperation.
Wash your hands with soap and water prior to the vet visit.
Avoid touching your eyes, nose, and mouth.
Use mask.
Keep a safe social distance between yourself and the doctor.
Keep the area of the house where the consultation will take place aired.
If you are experiencing symptoms of coronavirus disease, i.e. have fever, cough, or shortness of breath, it is critical that you contact us to discuss your appointment, so that we can discuss how to best proceed.
If your pet has symptoms that need immediate care and can not wait for our opening schedule, we collaborate with several Veterinary Hospitals (see partners), where we refer our patients in emergency situations. For non-urgent situations contact us during our work schedule.
Call us at 934 792 528 or send an email to geral@vetstoyou.vet, requesting what you want. A member of our team will contact you in order to organize your order and delivery.
For your pet
Yes! In Portugal, we have vaccines developed for various exotic pets, such as rabbits, ferrets, vietnamise pigs and dwarf goats. These animals’ vaccination is extremely important to avoid serious diseases caused by certain infectious agents, like the transmission of zoonotic diseases (that can be transmitted to us humans).
Yes! Exotic animals can also contract several species of parasites, internal and external, which can lead to disease or even be transmitted for the human being. Thus, it is important to carry out deworming under the advice of a veterinarian.
Yes! Since October 25, 2019, the obligation to electronic identification with microchip of all ferrets present in the territory within a maximum period of 36 months.
Countless human and animal lives have been saved because of vaccines and they continue to be an important part of disease prevention. Fatal diseases such as parvovirus and distemper are not eradicated and are still present here in Portugal.
We believe vaccines are important but they should be given appropriately and according to the pet’s lifestyle. Some vaccines may not be necessary depending on your pet’s lifestyle. For example, an indoor cat who never sees other cats may not need feline leukemia vaccination. Talk to us so that we can outline the best vaccination plan for your pet.
The answer depends on your puppy’s age and vaccination history. During the first few months of life, he is learning essential socialization skills that will be important in adulthood. However, it is important that your puppy is protected against potentially fatal diseases, such as parvovirus, among others. Make sure that, initially, the adult dogs that your puppie may come into contact with are correctly vaccinated and dewormed. Nonetheless, you will only be able to go out more peacefully after the veterinarian’s indication regarding the end of the vaccination plan.
When you consider the cost of prevention versus the cost of treating a disease or condition, you’ll find that treatment is often far more expensive. By keeping your best friend in good health through preventive care, you not only prolong their lifespan, you are also preventing them from being exposed to suffering from a condition that could have been prevented or treated sooner.